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AssanteAdvisors.com

Billing & Cancellation Help

Information about the $19.95 CAD monthly Professional Listing subscription, Stripe checkout and what to do when billing needs attention.

Subscription basics

Price$19.95 CAD per month.
Payment processorStripe-hosted checkout. AssanteAdvisors.com does not store full card numbers.
Email matchingUse the same email at Stripe checkout and on the advisor listing form.
RankingPayment does not buy ranking, recommendation or endorsement.

After checkout

Stripe redirects you back to AssanteAdvisors.com. The advisor information form is matched to the current subscription using the checkout email. If the webhook takes a short time to arrive, the submission may temporarily show as pending and can be reconciled when Stripe confirms the subscription.

Cancellation and payment changes

If Stripe provides a subscription-management or cancellation link in your billing email or receipt, use that secure Stripe link. If you cannot locate it or need help identifying the subscription, contact support.

Do not email card numbers or banking information. For billing support, provide your name, the email used at checkout and, if available, the Stripe receipt or subscription reference.

Failed or changed payment

Stripe may retry failed recurring payments or request an updated payment method. Listing-maintenance access can depend on the current subscription state. If a payment problem remains unresolved, contact support so the billing record and listing request can be reviewed.

Contact

Contact AssanteAdvisors.com support for subscription identification, cancellation help, billing questions or listing-payment matching issues.

Professional ListingListing GuideContact support