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Naming a Trusted Contact Person

Explore the practical considerations in naming a Trusted Contact Person.

Approaching naming a trusted contact person begins with an inventory of the actual circumstances rather than a universal recommendation.

Who and what the plan needs to cover

A trusted contact is someone an investment firm may contact about concerns or difficulty reaching a client. Before implementing a change, identify whose finances or responsibilities could be affected. Another factor is that naming one does not authorize that person to trade or withdraw money. One useful comparison is what happens if nothing changes for a year. That baseline can reveal costs or risks that an appealing new strategy does not address. A realistic plan should say who is responsible for each follow-up task.

How the arrangements work

Naming one does not authorize that person to trade or withdraw money. Different assumptions may lead to different outcomes. This is especially important when choose a reliable person willing to be contacted. Ask for the limitations of a proposed approach as well as the advantages. A convincing answer should identify circumstances under which the option would be unsuitable. For a practical first step, create a short record of the decision, the documents available and the questions still unresolved.

Issues families should check

Choose a reliable person willing to be contacted. The useful question is whether the relevant records and assumptions support that conclusion. It also helps to account for the related consideration that keep contact information current and understand the firm's process. An accurate estimate requires current statements and realistic assumptions. An old figure can remain in a family plan long after it has stopped being useful. Before choosing a course of action, write down the likely impact on annual cash flow and any commitments that cannot readily be undone.

Putting intentions into practice

Keep contact information current and understand the firm's process. An adviser or other professional should be able to explain how this factor changes the options. It is also relevant that a trusted contact is someone an investment firm may contact about concerns or difficulty reaching a client. Check which rules are national and which are provincial. Financial account conditions and legal authority can differ across situations. A second opinion may be useful when the decision depends on complicated ownership, tax or family circumstances.

Questions to clarify

  • What can an investment firm ask my trusted contact?
  • Does naming one grant control of my money?
  • Whom would I trust to respond to a concern?

Published profiles can guide research, but they do not verify that a professional is suitable for a particular person.

For questions about this article, contact support@assanteadvisors.com.

For education only. Financial regulations and individual circumstances vary. Verify applicable rules with official Canadian sources and qualified professionals. Independent site; not operated by CI Assante Wealth Management.